By community support, I mean free software support provided by the user community. Every successful project has some form of communication; mailing lists, forums, IRC, wikis, etc. And the preferred language is almost always English. Simply because you can reach more people. People who can use your code. Who can test it, file bugs, send patches, etc. It is the logical thing to do. But in the spirit of freedom, I think nobody should be forced to use a certain (natural or programming) language for something they have created.

Real Communities

I think having local communities is a great idea. I don’t know, because we don’t have any in Türkiye². So I am just guessing they should be cultivating and fun at the same time. We do have many local pseudo-communities though. There is some activity, people come and go, some of them stay much longer than the others. But they never progress towards a community. I think this is because they make the fundamental mistake of localizing community support. They translate documentation intended for highly technical people and create new channels that no advanced user will bother to participate. In short, they attempt to sidestep the language barrier.

If want to be a programmer you need to know English. It is not optional. It is not a requirement of being a good programmer. You are at most an excellent script kiddie without proper English skills. Obviously, knowing perfect English doesn’t make you a great programmer instantly. It will increase the resources you can access dramatically, though. And most importantly it will give you the chance to know more about what you don’t know. Stay in your little world to play with your mates who know just as little as you do and you will never improve.

A Foolish Endeavour

Some people, who spend time with these pseudo-communities, know English well enough. They are probably acting with good intentions when they provide support in their native language. But they are actually wasting their time. Having been solved one specific problem doesn’t make the other person a better programmer. On the contrary they are giving local users another reason to avoid solving the real issue. The function of a community should be supporting each member’s continuous improvement. That doesn’t necessarily mean solving their technical problems for them³.

What is wrong with asking questions in a native language if on a local channel or face to face with local people? Nothing. There is absolutely nothing wrong with that. It would be silly to speak another language there. But if you really want to improve, you can tap into a greater source of information. It is your choice. Pseudo-communities will only take you so far. Because they are only generating more newbies, and not supporting newbies become experienced users. Do they produce anything but empty talk?

Why should a local community produce anything? What should the product be? I will probably write another post about this soon. But feel free to post your ideas and critics in the comments.

1: Obviously, it only makes sense if your native language is not English.

2: I would very much like to be proven wrong on this one. If you know any, please write a comment and don’t forget to include a website and date of the last meeting.

3: Also note that there is a difference between helping someone solve a problem and solving the problem. Spoonfeeding does more harm than good.

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1. Nominate Qooxdoo for SourceForge Community Choice Awards
2. Psychic IRC Support In 10 Easy Steps
3. Freedays’09 Videos

Free Software & Open Source Days of İstanbul Bilgi University and Linux & Free Software Festival of Linux Users Association are united under the name Free Software & Linux Days this year. If you have attended before, you will probably make no other plans for April 2-3.

If you have never been to this event, registration is free and can be done at the front desk. If you are remotely interested in free software or hackerdom you will want to be there. …and, of course, you are welcome.

I will be giving a Django presentation on Friday. Please come and say hello if you happen to be attending.

UPDATE: You can find the slides from presentation here. Slideshare’s importer failed to import the file I’ve uploaded properly. So please download and view the slides with Acrobat Reader.

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2. What’s New in django-formfieldset 1.1
3. Freedays’09 Videos

My relationship doesn’t go very far with somebody who is not a man of his word. My close friends are punctual, reliable and they keep their promises. I don’t hang out with snobs, envious, scornful people. But the most important qualities I look for in a friend is being cultivated and refined and open minded. I am attracted to people who has a spark in their eyes. You know, the opposite of being a zombie. I make very strong distinctions on these matters. Everybody wants to have nice friends. I’m a nazi about it. I’d rather not waste any time on shallow people and their silly affairs.

We live in a society where any and all kinds of discrimination is frowned upon. I call this “but he is a good guy” disorder. That but clearly indicates there is something not good about that guy, he is not all-good. Scrape any negative attribute off of people. Are we all equally honest? Are we all self-sacrificing and understanding? And then that guy is actually a very nice person. Very nice my ass.

Discrimination based on gender or color or whatever superficial feature is bad. Even kindergarden children know that. Not discriminating at all is idiotic at best and bad for the society at worst. You have to make a choice between people, you can’t be intimate with everybody. You better not base your choice on stupid criteria like coolness or popularity or, god forbid, assertiveness. This is the exact same mistake we make choosing our rulers… ehm, I mean political representatives.

This is not just about human beings. We need to pick out the good from bad when we are making spending decisions. I have seen Food, Inc. recently and it talks about this (near the end). Corporations hide behind many layers of obscurity and we don’t easily see how they are doing their business. To compound that we, as individuals, think ourselves as too small to matter against big companies. But the truth is the only thing we can do happens to be a very powerful way to send them a message. If a company is evil, don’t buy its product. You can’t do much else anyway, but this one act should be enough.

So, make a choice. Or not. Choice is yours.

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1. What Youth Needs Is Vision
2. Alain De Botton Talks About A Kinder, Gentler Philosophy Of Success
3. Piracy Tax

I have sent XING two messages to cancel my account, I don’t want to be a member.

I would like to take advantage of XING’s unique potential to bring people together, until they cancel my account, to help homeless children and elders.

WTF! This was supposed to be a business related group. If anybody and their aunt will spam all 15k members; thank you, but no, thank you. So I did what any responsible user would do and used the report spam thingy.

Here is what I had hoped to happen; my report is stored somewhere. Other people flags this as well. When a critical number is reached a moderator reviews if the message is really spam and takes the appropriate action.

Here is what happened; an hour later or so I got an e-mail. It said “if you don’t want to receive messages from this person do yak yak yak”. King-size WTF.

1. First of all I had already done that. He should have checked if I did before writing an e-mail.
2. More importantly, he should have checked my profile for a second. It says programmer. So, if I’m a programmer I am supposed to know a thing or two about these computer thingies, right? Clicking, double-clicking, expertise on check boxes and stuff. Telling me how to block a user is the same thing as saying “hey muhuk, you’re an idiot”. Even if we suppose there are such morons¹, you still don’t have to tell it to their face. If you don’t have anything useful to say, don’t say nothing.

As a result, I got pissed of and sent this tweet:

XING Türkiye Support is clueless. Make sure you know who you’re e-mailing + take a moment to check if your advice has already been applied.

This is not the end of the story though. I received an e-mail from XING Community Manager yesterday. It was a very polite message containing the acknowledgement of both issues². Nothing out of the ordinary at first sight. But wait, the message mentioned my tweet. In the very beginning. Actually the first word was “Twitter”. And it was concluded with something along the lines of “keep sharing your comments”.

Well, of course my comments and ideas are worthless. Especially since I’m not a very active XING user. But don’t miss the important point here: XING basically, via it’s community representative, says “you tweeted a negative tweet about us, but we are cool with that”. Why is it so important?

1. They seem to be really cool about that. That means they understand social web. Conventional thinking is “I’d prefer you told this to me directly”, “we could have solved it between you and me”, “why do you shout, you make me look bad”. I have seen supposedly social media aware brands do this. It doesn’t look good. Trying to silence people is a horrible idea.
2. You can win people easily. Beautiful thing about Internet (and online services in particular) is that no party has too much power over the other. You can’t intimidate someone because she doesn’t like your services and writes about it. On the other hand she can’t do much damage³. So instead of freaking out, try to be nice and convert naysayers to evangelists.

Most of the time complaining customers want to know there is someone who can see things from the right perspective. Someone reasonable, agreeable, fair. Most of the time that’s all that is needed to turn “<your brand> sucks” to “sh*t happens, no big deal”. My perception changed from “clueless” to “hmm, I guess that was a misstep of an individual” to “wow, appereantly XING Türkiye knows social web very well”. And all it took was a simple e-mail⁴. It’s not that difficult.

Kudos to XING for being a good web2.0 citizen.⁵

1: I mean programmers who couldn’t figure out how to use a web GUI. People from other professions might not know these and that’s not necessarily their problem.

2: What more could a user/customer hope other than acknowledgement? The message also contained an apology. But, I personally don’t think brands should apologize to their customers. Especially regarding to freemium services.

3: This is true even for big players like TechCrunch.

4: I bet it’s instantiated from a draft, everybody gets more or less the same message. This makes it even cooler though.

5: And special thanks for making me feel like a jerk. Just kidding, feelings are for losers.

Related posts:

1. Sad State of Web Development Industry in Türkiye
2. CVyolla.com: It’s Not OK To SPAM!
3. Top 5 Untrends According To Me

Telvee is a social toy built around the idea of coffee grounds reading. No, it is not a fortunetelling application. Telvee is intentionally dumb in that sense. It generates an image of the remains inside a coffee cup. Looking at this image, users write fortunes for other users’ cups. This is the basic idea.

What if you don’t know anything about coffee reading? Well, we have a 12 step program that… No, no. If you don’t have proper coffee reading skills just make something up. Telvee is after all nothing more than a social toy. I am very passionate about coffee reading. I can’t tell a fortune. But I can drink the coffee, turn the cup and listen to my fortunes. This has worked pretty well for me in real life. We’ll see how it works out on the Internet when telvee is launched.

As you might have guessed telvee is a Django project. I am happy to work on a well organized, clean and well tested (91% coverage) codebase.

What Works?

Basically all the main functions are in place:

• Cup image generated ✔
• You can write fortunes ✔
• You can moderate fortunes (but blocking is broken) ✔
  • Deleting, recovering, liking, unliking…
• You can write comments ✔
• You can delete comments (but blocking is broken) ✔
• Friending works ✔
• You can block users (but it doesn’t have any effect for now, hence broken) ✔
• Invitations work (but, currently hidden from testers) ✔
• Account management works (but, incomplete) ✔

What Needs To Be Done?

Aside from critical functions I haven’t thought of:

• A blog
• Groups
• Improvements on many pages including homepage
• Django goodies that has little to do with frontend experience.

When Will It Be Finished?

Probably never. But I would like to initiate a proper beta this year. And then launch as soon as possible, maybe before summer. It is currently tested by a tiny group of people. I will start sending invites as soon as I decide it’s reasonably embarrasing.

If you would like to try telvee; please leave your e-mail at http://www.telvee.com.

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I have stumbled upon STATE via sjjh today. Check out the demo.

I wonder what will be possible next? Hopefully not immortality. There are too many cool things to discover before.

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Where I live, people judge you largely based on how expensive your cell phone is. It is such a sad fact that your job or how wealthy you are matters even for those who would expect no material favors from you. Not so surprisingly most of those people would speak the opposite of what they are doing.

My reaction to all this vulgarness is that I don’t buy one of those new and expensive phones. I use one until it breaks apart and then get a new one that allows only calling and SMS. Once in a while, rarely, you meet someone who doesn’t care about your accessories.

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2. Discrimination

Do beginners need amino acid supplementation? Hell, no! No, no, NO! You don’t even need protein powders. Don’t rely on supplementation. There are no magic pills. Well, there are magic pills with magical effects. But they can also kill you or cause serious chronic diseases. Reasonably safe supplements on the other hand, regardless of what advertisements say, have way lower potency. So don’t rely on supplements, you would only be deceiving yourself and wasting money.

I frequently hear oversimplified explanations and defintions such as L-Cartinine is a fat burner or proteins build muscle. Human body is a complex machine. It is just naive to believe you can simply stick something in your body and expect (positive) results. For instance L-Carnitine helps burning fat, but if you don’t combine it with physical activity you will have no results. No matter how much L-Carnitine you take, you won’t lose fat just by taking it. Same goes for protein supplementation. The more the better approach will only make you fat.

Master The Real Food First

How should beginners supplement then? First of all, know what you are doing. Since you are reading this now, you have Internet access. Just try to educate yourself as much as you can. This is your health, it should worth the time. Second of all, keep it simple in the beginning. Here is my short list of supplements:

• Real food. Rice, chicken, eggs, fruits, vegetables… You need to make sure you are getting enough of these. Enough and not too much. Not too much but diverse enough. If you are not eating right, supplements will have even less positive effects.
• Vitamins and minerals. I know you want to start munching those animal-giga-nitro-x’s right now. But your body won’t really respond hype. Make sure you take enough micronutrients. Remember extra stress caused by workout increases your need. Consult your doctor for precise amounts. Especially important for bodybuilders are:
  • Vitamin C
  • Vitamin B
  • Zinc
  • Magnesium
  • Potassium
• [optional] Post workout shake. This is not a necessity, but if you happen to have a fast metabolizing protein (such as powdered whey protein) take it just after your workout. This is one of the best times to take supplements.

Take-away here, is that you don’t need fancy supplements when you are just beginning. They won’t do wonders as they are advertised. They won’t even make a significant difference to be honest. Concentrate on other aspects of bodybuilding. Learn how to train right. Make sure you rest enough. Eat real, healthy food.

And of course; have fun!

No related posts.

An Internet startup however is a completely different story. If you are doing business online you are supposed to know what you can and can not do. You can’t SPAM for instance. You just can’t. There’s no excuse for such an act from Internet companies. Correcting such mistakes is marginally harder than correcting technical mistakes. Once people mark you evil, it is painful to fix.

Here’s a summary what happened between a Turkish startup CVyolla.com and me last week. They are service that send your CV’s to companies.

1. I Receive A CV From CVyolla.com

This may not sound extraordinary, since that’s what they do. But I don’t have a corporate account with them, or any other kind of membership. I might have visited their homepage a couple of times, that doesn’t count as a sign up, does it? So CVyolla.com is SPAMming people.

I noticed a username (my email address) and a login address at the bottom of this message. So I thought I should check it out¹.

2. CVyolla.com Might Be Stealing Your Identity Too

Before I could log in, I had to request my password via forgot my password link. I couldn’t possibly remember a password that I have never created, could I? It became clear once I logged in (see image below). Company name Muhuk, WTF? CVyolla.com is creating accounts on your behalf to inflate their company portfolio. This is not just uncool, this is immoral. Shame on you CVyolla.com.

CVyolla.com Stealing My Identity

I have never signed up in your service, I have never accepted your terms of service. How impudent of you to think you can just create a mock account on my behalf and start sending stuff to my personal e-mail!

3. When Will Companies Learn Not To Reply With Stupid Anonymous E-mails

Despite things being clear enough, I wanted to hear the story from their side. Maybe there has been a mistake of some sort. Or maybe they would understand what they have been doing is wrong. I would be writing a completely different post today if they had just accepted both SPAMming and identity theft were wrong and assured me that they’d stop doing it. But, no. Instead they have sent me some nonsense reply. Before I get into the contents of this reply, there’s one very important issue with this reply.

Just as many other Internet companies, CVyolla.com was lacking the decency to reply my message with a real name and a real e-mail address. See, I am sending you with my real name, as a person, naturally I expect to communicate with a person. It is simply rude to reply your visitors/customers with a faceless nameless e-mail. If you are having difficulty to figure out how to configure your e-mails, drop me a line and I’ll try to help, seriously. Show some respect to your correspondents.

OK, back to the contents of CVyolla.com’s reply to my inquiry, faceless representative says:

1. They have taken my e-mail address from my webpage² or from a job listing³ or a public source such as an union or trade chamber⁴.
2. They have sent me an e-mail telling me that I can opt-out before they started sending me SPAM.. erm, notifications.
3. Since I haven’t opt out, they have decided that they can send their SPAM. But now upon my request they have frozen my account.

Let’s see;

1. You probably found my e-mail address in an illegally collected list that you have bought. I seriously doubt you’d ever come read my blog and collect my e-mail address then. Anyway, regardless of how you found my e-mail address, you have no right to SPAM me.
2. “Oh, we have given you an opt-out option” is just such a miserable, lame excuse it makes me throw up. Hell with your opt-out, where have you been the last eight years? It’s probably marked as SPAM instantly, and you would find that convenient, wouldn’t you?
3. What account? I never signed up! It’s you deceiving yourself and those who entrusted their CV’s to you.

I wish CVyolla.com handled this a little better. If you don’t manage your online conversations professionally, or if you try the same management strategy with offline customer relations, you fail. If you SPAM, you fail. If you tell people crap like opt-out, you fail. If you make up accounts on other people/entities without their consent, you fail big time. I hope they correct these wrongs soon.

PS: Just as I was preparing to submit this post, I got another CV from CVyolla.com. So much from freezing my account upon my request, eh! Mega-fail, if you ask me.

1: Having a terrible memory, I though for a second, maybe I had signed up once and then I forgot about it. But that’s not the case, read on.

2: I don’t display this e-mail in my work site, it is only displayed in my personal site. Where there is no mention to work related stuff.

3: This e-mail is not mentioned in any job listing.

4: Again, it’s not listed in such places.

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1. Sad State of Web Development Industry in Türkiye
2. XING Türkiye Social Media Win
3. Top 5 Untrends According To Me

Heated discussions taking place

Basically we get know each other a little bit in this first meeting. We discussed about Ruby and Rails as well. Hopefully we will have deeper discussions at each meeting from now on.

Erek Göktürk

Erek is organizing and at present hosting this event. If you are interested in Rails and Ruby, go ahead and join Yakut.

Left to right: Özgün, Volkan and Arda

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